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Information

If your Toyota or Autsan Commercial Motor Insurance Policy number starts with TOY or AUT then please call the LLG number listed below (this will be the case if you purchased your policy before 1st November 2022). Please click here for details.

Customer Services
0333 103 9984

Open Monday to Friday from 08:30 – 18:00 (Live Chat: 08:00 - 19:45)
Saturday: 09:00 - 13:00 (Live Chat: 09:00 - 16:00)
Sunday: Closed
Bank Holidays: 08:00 - 16:00
service@kinto-LCV-insurance.co.uk

Make a new claim (24/7, everyday)
0333 103 9161
Discuss an existing claim

Monday to Friday: 09:00 - 17:00

0333 103 9161

claims@kinto-LCV-insurance.co.uk

Other useful numbers:
Windscreen and glass damage claims
0333 022 9449
Key Protect
0203 794 9309
Complaints
0333 103 9984

We aim to provide a high level of service but if we don't meet your expectations, please contact us: complaints@kinto-LCV-insurance.co.uk

Complaints Officer, Kinto LCV, PO Box 1308, Newcastle upon Tyne, NE12 2BF
For more information on our complaints procedure, please see our Private Car Policy Document

Data Protection Queries and Concerns

If you have any questions about how we collect, store or use your personal information, please contact our Data Protection Officer:
The Data Protection Officer, Kinto LCV, PO Box 1308, Newcastle upon Tyne, NE12 2BF
DPO@kinto-lcv-insurance.co.uk

If you have purchased your (Toyota or Autosan Commercial) policy before 1st November 2022, please contact Lloyd Latchford Group:
0345 040 0450

If you have purchased a policy before 1st November 2022 then Lloyd Latchford Group administer this policy on our behalf. LLG aim to provide a high level of service but if they do not meet your expectations then please contact them at:
customerservice@toyotamotorinsurance.co.uk
Cornwall House, Station Approach, Station Rd, Princes Risborough HP27 9DN
For more information how Lloyd Latchford Group use your data, please read their Privacy Notice.

Other useful Lloyd Latchford Group numbers
Claims:
0344 243 8904
Windscreen claims:
0345 125 4069
Key Protect
01737 334 452